Apple Watch Proprietor Claims Wrist Burn And Months Of Unresolved Help Points

An Apple Watch proprietor has claimed that the system precipitated a burn on his wrist and says that makes an attempt to resolve the problem with buyer assist have been unsuccessful for practically six months. The incident, described intimately in a Reddit publish by a person recognized as “Southern_Chest_9084,” highlights each the alleged harm and the difficulties he studies encountering whereas in search of help from Apple.

In line with the account, the incident occurred on September 24, 2025. The person said that he was sitting and dealing on a laptop computer when he all of the sudden felt an intense surge of warmth on his wrist, the place the Apple Watch was being worn. After eradicating the system, he reportedly seen a burn within the form of the watch on his pores and skin, together with blisters, ache, and visual injury.

Apple Watch burned my wrist and left a scar. I’ve been ignored and taken for a ride by Apple for 6 months.
byu/Southern_Chest_9084 inapplesucks

Following the incident, the person contacted Apple Help and started a prolonged course of involving cellphone calls, chats, and emails with totally different customer support representatives. He reported spending prolonged intervals on maintain, typically ready round half-hour to talk with an advisor. Regardless of a number of interactions, he claims that no clear decision has been reached.

In some conversations, assist workers reportedly advised that the problem could possibly be associated to a pores and skin sensitivity or allergic response relatively than an issue with the system itself. The person additionally mentioned that Apple requested diagnostic checks and requested for the watch to be despatched to Eire for additional investigation by engineers.

As a result of the closest Apple Retailer was between 1.5 and a pair of hours away, the person initially requested a house pickup for the system. He claims that one consultant agreed to the request however later stopped responding. A unique advisor later said that Apple’s insurance policies don’t embody dwelling pickup for such circumstances.

Ultimately, the person traveled to the Apple Retailer, however he says the workers there have been unaware of his case and once more advised the opportunity of a pores and skin response.

As of mid-March 2026, the person says he has acquired no definitive response and is contemplating authorized motion after months of unsuccessful makes an attempt to acquire a proper investigation into the incident.

Filed in Apple >Gadgets. Learn extra about Apple Watch.